COVID 19 Risk Assessment and Management – Carrying Out Diagnostic and Remapping Service to Customer’s Vehicle

Background: Work is carried out at our premises.

Relevant regulations have been considered including: -

1. The Health & Safety at Work Act 1974.
2. The Management of Health and Safety at Work Regulations 1999
3. The Workplace (Health, Safety and Welfare) Regulations 1992
4. The Provision and Use of Work Equipment Regulations 1998.

Persons affected include Person carrying out the service and the customer.

HAZARD EFFECT (Severity) X PROBABILITY = RISK

HAZARD	Possible injuries	Hazard effect	Probability	RISK	MINIMISE RISK	RESIDUAL RISK
Cross-contamination of vehicle	Fatal, Major, Minor	High (6)	Low (1)	Low (6)	1. Where possible work will be carried out without the need to sit in the vehicle, protective gloves and masks worn during the entire procedure and disposed of after the procedure. 2. Key and steering wheel sanitised prior to the start of the job. 3. Where it is necessary to sit in the vehicle a disposable seat cover will be used.	Low
Customer Likelihood Tripping over cables and leads	Major, Minor	Medium (3)	Low (1)	Low (3)	1. Cables and leads are in the workshop area which is off-limits to customers. 2. Customers are requested to sit in a separate waiting room unless using the toilet facilities.	Low
Electrocution from using tools in the workshop area	Fatal, Major, Minor	High (6)	Low (1)	Low (6)	1. The use of electrical equipment is restricted to the workshop area which is off-limits to customers. 2. Customers are requested to sit in a separate waiting room unless using the toilet facilities.	Low
Customer and staff contact factors	Fatal, Major, Minor	High (6)	Low (1)	Low (6)	1. The social distancing of over 2m is strictly adhered to. 2. Customers advised to use hand sanitising wipes provided. 3. Customer is made aware of the protocol beforehand. Payments are encouraged to be made digitally. 4. Where cash is unavoidable, it is requested to be placed in an envelope.	Low

Hazard Effect (The type of injury likely to result from the hazard)

1-2    Low Risk      3 -4     Medium Risk                        5 – 6      High Risk

Probability     (The likelihood of an unsafe situation arising)

1-2    Low Risk      3 - 4     Medium Risk                         5 – 6       High Risk

The Risk will be calculated by the multiplication of the hazard effect and the probability.

The result of the calculation will determine the actual risk from the criteria listed below.

0 – 12 Low Risk    12 – 24   Medium Risk       24 – 36   High Risk

Required Action (Based on Residual Risk)

• Low – No additional controls required, But Low-cost Improvements should be considered
• Medium – Additional controls should be applied where possible unless cost too high
• High - Action is required irrespective of the cost.

 

⛔️COVID 19⛔️ Precautions

Once we are allowed to open for business, to protect customers and our staff, we will be taking a few precautions as per government guidelines.

⛔️ Anti-bacterial and virus hand wipes will be provided for your convenience and we request that you make use of them upon entry.

⛔️ Gloves and possibly masks will be worn by our staff when any work is being carried out on your vehicle, which protects you as well as us.

⛔️ Customers are requested to report any Covid19 related symptoms so we can reschedule your booking.

⛔️ Any customer attending our workshop with any obvious symptoms will be turned away

⛔️ Whilst we do not wish to blow the situation out of proportion we feel that it is appropriate to take sensible precautions for the safety of all.

Thank you for your understanding 🙂